Protect your furnace for $9.95/month
Get a $50 gift card when you enroll today
You never know when you’re going to need to turn on your furnace in West Michigan. Make sure you don’t get caught with a $700 repair bill when you do. Home Protection Plus from DTE Gas allows you to plan for unplanned heating, cooling and appliance breakdowns. With just one call, our West Michigan technicians diagnose the problem, find the parts, and fix it.
- DTE Gas technicians perform repairs along with some licensed and authorized service providers
- No extra cost for parts or labor†
- Save hundreds on unplanned breakdowns
Sign up for expert repairs done right.
Customize Your Plan
Basic
$50 Gift Card* and No Deductible
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Furnace
Core
$50 Gift Card* and No Deductible
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Furnace
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Water Heater (Tank-type)
Core Deductible
$50 Gift Card* and $75 Deductible
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Furnace
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Water Heater (Tank-type)
Core Plus
$50 Gift Card* and No Deductible
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Furnace
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Water Heater (Tank-type)
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Central A/C
Ultimate
$50 Gift Card* and No Deductible
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Furnace
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Water Heater (Tank-type)
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Central A/C
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Refrigerator
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Range, Oven, and Cooktop
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Washing Machine
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Clothes Dryer
For more information about these and other plans, visit the link below.
Technicians Near You
When your appliances break down, it can be hard to know where to go for help. Home Protection Plus by DTE Gas technicians currently serve thousands of homeowners across West Michigan.
With unpredictable Michigan weather, you never know when you’ll need your furnace one day and your air conditioner the next. Don’t get caught with unexpected repair bills. Our service plans are designed to give you comprehensive service by professionals trained to get your home back to normal as quickly as possible.
How It Works
Unexpected furnace and appliance repairs can get expensive quickly. Home Protection Plus is designed to be a convenient, cost-saving plan that gets you back up to speed in no time. Here’s how the process works.
Frequently Asked Questions
Yes! As long as you use DTE for one of your utilities, you’re eligible to apply for DTE HPP. We have technicians throughout West Michigan. They can repair your appliances through HPP, regardless of which gas or electric company provides your service.
The charge for the plan you select will show up on the same account and billing statement as your gas bill. You can pay for this the same way you’d pay for your utilities.
If you are on a payment plan, like Budget Wise Bill or Low-Income Self-Sufficiency Plan (LSP), you must make your plan payment, including your Home Protection Plus payment, by the due date on your billing statement. If you do not make the full payment by the due date, the amount you pay will go toward your utility balance first.
If you need to add to your payment to cover your Home Protection Plus amount, you can call our toll-free call center at 800.556.0011, and one of our representatives will be able to help you.
For all protection plans and the air conditioning add-on, your coverage will begin 15 days after enrollment. For GreenBacks Cash protection, coverage begins 30 days after enrollment. For the Water Heater Replacement add-on, your coverage will begin 90 days after enrollment.
If an appliance can’t be repaired and you haven’t added GreenBacks Cash, then you will need to replace the appliance. The GreenBacks Cash and Water Heater Replacement add-ons help cover the cost of replacing an appliance when repairs aren’t possible.
Reimbursement amounts range up to $750 and vary by appliance. GreenBacks℠ Cash reimbursement applies only to the appliances that are covered under your plan and is limited to a total of $2,500 per year.
It’s easy to cancel your HPP plan. You can cancel your Home Protection Plus contract without any penalties up to 10 days after you enroll by calling 800.556.0011.
